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Desk.com Overview

Desk.com is a company which is recognized by The Social Help Desk for customer service. All of the features which are used listed below: 1. Case Management is the engine of your support system. 2. Universal Inbox provides you a great place to view and respond all of your customer questions and queries from one spot. 3. Mobile Support makes it possible to never lose touch with your customers. 4. Multilingual Support makes it easy to support customers all over the world. 5. Support Center giv... more

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Desk.com Forum
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of Desk.com:Desk.com is a company which is recognized by The Social Help Desk for customer service. All of the features which are used listed below: 1. Case Management is the engine of your support system. 2. Universal Inbox provides you a great place to view and respond all of your customer questions and queries from one spot. 3. Mobile Support makes it possible to never lose touch with your customers. 4. Multilingual Support makes it easy to support customers all over the world. 5. Support Center gives customers 24/7 access ... more
Asked by Tamara J in Desk.com1 answers
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of Desk.com:Desk was founded in 2009 by Alex Bard. Their first version of the Desk.com product was released in September 2010. With Desk.com you'll have access to the same tools that companies like Square, Yelp and Shopify are using to support thousands of customers a day. In 2011, they became part of the Salesforce.com family of companies. And, in 2012, Salesforce.com acquires Assistly and Desk.com’s labs launches. Desk.com’s headquarter is located in San Francisco where many of their employees work remotely. Contact ... more
Asked by Dan Feller in Desk.com1 answers
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of Desk.com:Desk.com has an excellent customer feedback, above on very popular companies’ behalf, you must have a cup of tea before start reading their customers’ feedback, and here you can instantly overview of some of the splendid feedback: “Now we get a lot more done with less effort.” – Yelp “Desk.com helps us improve the quality of service we provide.” – Spotify “Desk.com took customer interaction to a new level.” – Vimeo “The Desk.com team has bent ... more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of Desk.com:Desk.com is not accredited by Better Business Bureau. The website though has associated with aplenty popular and successful companies. There is a massive list: Brick House Security, GrooveShark, MediaPiston, SoundCloud, SongKick, Klout, FitBit, The Little App Factory, BigCartel, Zaarly, One Kings Lane, DirecTV, Dwolla, StockTwits, PageLever, SnapEngage and iHeartRadio to name a few. more
Asked by Maria O in Desk.com1 answers
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of Desk.com:Desk.com’s Page Rank according to Google is 7 out of 10, which is considered above average. Compete.com shows that the website obtains 262,674 unique visitors in a month and stands with a yearly ranking of 7,899. Alexa states that Desk’s site has a global traffic rank of 7,592 and a rank of 4,173 in the United States. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of Desk.com:Top line, the company has a pretty good social media presence. Being a fan, you can receive regular updates on many of its products by following them on Facebook, which is maintained with 3,503 likes, on Twitter, where the fan page has 7,149 Tweets with 14,565 followers and on Google Plus, where 118 people have them in circles. In addition, you can catch them on their Youtube channel, Blog and Library. more
Last answer by Knoji 52 months ago +0 votes:
Sasha Brown provided an answer to this question in this review of Desk.com:Desk.com uses the https secure connection during checkout process. The site was tested by Google Safe Browsing Diagnostic Test. About 61 pages on their site Desk.com have been tested over the last ninety days and have been found no presence of infectious content on any of its pages. The site is considered as a safe website for making purchase. more
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